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What Our Customers Are Saying

Tracy
Tech Bandito is more than simply computer consulting, it is a life-saver in the midst of the ongoing storm of technology updates and upgrades! As a small business owner I barely have enough time to keep things running smoothly and am very dependent on the technology that keeps my business afloat. However, I don’t have the time to learn the ins and outs of tech troubleshooting and stay current with the ongoing evolution of these complex systems. Raul’s tech support came to my attention at just the right time and his expertise was invaluable. He personalized service and deep knowledge of technology operations relieved my stress over keeping up and maintaining the technology that my business has become so reliant upon – like I said, a true life-saver! I also greatly appreciate Raul’s ability to explain and educate me on the tech issues I brought to him to solve. He never made me feel stupid when I asked a million questions and patiently kept me abreast of the work he was doing and the problems he was fixing so that I would know exactly what he was doing at every step. I consider this quality of service to be unique among tech consultants and feel that I’m not only getting my computer problems solved but also learning more about technology in the process. Five stars for Tech Bandito!
Tracy / TLC Services
Janeira
I was very frustrated with my old MacBook and was ready to give up and get a new one. It was painfully slow, many applications were not working, and I couldn’t sync my iPhone because I couldn’t update to the new version of iTunes with my old operating system. Then I found Raul. After a few hours, it was like I had a new computer. Raul was easy to work with and I felt very comfortable with his style. He was always clear with me regarding every step he performed and spent time showing me tips on my computer to keep things running smoothly going forward. Raul saved me money and so much future frustration. Raul is, without a doubt, the tech support guru and highly recommended!
Janeira / Homemaker
Toby
I was having some real problems with my computer and called Tech Bandito on the advice of a friend. The owner, Raul, was there exactly on time for our appointment and was extremely professional and knowledgeable. He was able to fix the myriad of problems I was having within a few hours. He also gave me some very useful tips and advice as to how I can get the best performance from my computer. I would recommend him to anyone who needs a highly skilled technician to get their computer problems solved.
Toby / Health Services
Michael C
Raul is a tech magician! I needed help with my computer because it was slowing down and applications were not working properly. Raul came in and found that my hard drive was damaged. My 4-year old MacBook now feels like a brand new computer. During this whole process Raul spent time explaining to me exactly what was going on and patiently answered all of my questions. Finally, once I got my computer back, Raul made himself available anytime I needed help trouble shooting new software and re-establishing all of my old files in the updated software. That helped me jump back into work flawlessly. What I thought might be a few hours one afternoon took 3 days. However, Raul’s charges were extremely fair and clear. I highly recommend Raul for any tech needs!
Michael C / Educator
Matt
A week ago I knocked a glass of water onto my high end gaming computer. Ugh, instant power short and panic. A friend of mine who has worked with the owner of Tech Bandito told me to call them up. Raul was over the next day with a new motherboard. He was very professional and knowledgeable about the hardware and build of the computer as he took it apart and started testing the individual components. He took the tower back to his office, replaced the fried motherboard and processor with upgraded parts and delivered it back to me, repaired, the following day. I appreciate that he returned the old components as well. I also had him install a new blu ray drive and software which works great. I loved that he cleaned a few gigs of junk off the hard drive, updated all my drivers as well as installing new virus/malware protection software at no charge. Now my computer is back and running better than ever. Compared to some of the other house call tech services provided by big stores Raul’s customer service and attentiveness were off the charts. Pricing was great as well. I would strongly recommend Tech Bandito for any and all of your tech needs.
Matt / Sales
 

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